Most nations throughout the globe, including the UAE, impose a consumption tax on goods and services known as VAT. If your input VAT is higher than your output VAT while filing a VAT return in the UAE, you are qualified to obtain an FTA VAT refund. Assured VAT refund services in Dubai, UAE are provided by HLB HAMT.
Experienced VAT consultants from HLB HAMT are employed in the UAE to review the periodic files of corporate taxpayers across a range of sectors. Our expertise will help you obtain a VAT refund in Dubai from the FTA.
VAT Refund Application
Every Taxable Person is required to file a VAT return summarizing the VAT due to the FTA for the tax period. When the input tax is greater than output tax on a VAT return, the Taxable Person can request a VAT refund after submission of the VAT return or at any later time when there is a credit owed to them.
Where the Taxable Person makes a claim for a refund of excess refundable tax, the FTA will within 20 business days of an application being submitted, review the application and notify the Taxable Person of its decision to accept or reject the refund claim.
Steps to Apply for a VAT Refund
Prepare Output and Input VAT summary in FTA format
Prepare the VAT refund request, summarizing all input and output VAT details for the tax period.
Documentation
Review the documents such as Tax invoices and ensure that the Tax invoices are fully in compliance with VAT law, before submitting to the FTA.
Complete VAT Refund form VAT311
Fill up the VAT refund form VAT 311 with correct information about the company and refund.
Submit a VAT Refund Application
After filing the VAT return, submit the VAT refund Request in the Emaratax portal.
FTA Review
The FTA will review the refund application within 20 business days of submission. During this time, they may request additional documentation or clarification to verify the eligibility of the refund.
Notification of Decision
The FTA will notify the Taxable Person of their decision to accept or reject the refund claim. If accepted, the FTA will proceed to process the refund.
Why Choose HLB HAMT for VAT Refund Assistance?
Applying for a VAT refund requires careful preparation and a thorough understanding of FTA process for VAT refund. Mistakes in VAT calculations, insufficient documentation, or incomplete applications can lead to delays or rejection of the refund request.
Our VAT Refund : Services Include
Comprehensive Review of VAT Calculations
Ensuring all input and output VAT amounts are correctly calculated to avoid discrepancies.
Documentation and Filing Support
We assist in gathering the necessary documents and preparing the refund application to meet FTA requirements.
Follow-Up and Updates
We track the progress of your application and liaise with the FTA to ensure timely processing of your refund.
Resolution of Queries
Our team addresses any queries raised by the FTA during the review, minimizing the chance of delays.
Our Refund services we provide:
- Refund of Excess Input VAT
- VAT refund for Foreign Business Visitors
- VAT Refund for Tourist
- VAT Refund for UAE Nationals Building New Residences
- VAT Refund for Mosques Construction and Operation
- VAT and Excise Tax Refunds for Mission, Diplomatic Bodies and International Organizations.
Applying for a VAT refund can help optimize your cash flow and maintain compliance. Our expert support ensures a smooth, accurate, and efficient refund application process.
When will I receive the VAT refund that I claim?
If you are in a repayment position (so that the value of recoverable input tax exceeds the value of output tax due) you may carry forward excess recoverable input tax and offset this against any payable tax or administrative penalties imposed.
Alternatively, you can request the refund of any excess recoverable amounts. This is done by answering “Yes” to the box at the end of the return dealing with refunds. If you do this, you will be directed to the VAT refund application page.

The FTA will inform you that any refund claim that you make has been approved or rejected within 20 working days. However, where necessary, the FTA may inform you that consideration of the claim will take longer than that.
Is there any limit regarding the refund amount that can be requested from FTA?
No
Can I refund the extra Payments made to the FTA?
Yes. The extra payments can be refunded by providing the relevant supporting documents to the authority.
How quickly will refunds be released?
Refunds will be made after the receipt of the application and subject to verification checks, with a particular focus on avoiding fraud or erroneous claims.
Is there any time limit for claiming the refund from the authority?
The tax registrants can apply for the refund at any point of time till there is a credit owed to them.
Can I apply for VAT refund against multiple VAT return periods in a single refund request?
The tax registrant can request VAT refunds for multiple VAT return periods by a single request. FTA has prescribed an excel format which allows the taxable persons to incorporate details for multiple VAT return periods.
Can I carry forward and adjust the excess refund lying in the FTA portal against the future tax payables?
Yes. A taxable person can adjust the excess refund lying in the FTA portal against future VAT payables.
Do I need to incorporate all the VAT returns (payable & refundable) details in excel format for availing the excess refund in the FTA portal?
A taxable person is required to submit only the VAT returns with “Refund” position to avail the refund amount from the authority.
Can I submit a refund request against previously rejected applications by the authority?
Yes. Rejection from FTA normally happens when a tax registrant is not submitting the additional requirements/not responding to the queries raised by FTA. A tax registrant can reapply for the same quarter once all the requested information/documentation are available to avoid further rejections.
What needs to be done if the “New Tax refund” tab for submitting the refund request is not appearing in the FTA portal?
This can be due to two reasons:
- Technical glitches – which can be solved through contacting call center of the FTA
- VAT refund request already in progress – tax registrants must wait for the action from the FTA for the currently submitted refund request.
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