Transformation & Change Management

Raghunath.T, Director

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Challenge

  • A locally owned family enterprise that was successfully running for over 30 years in the UAE had appointed a new CEO
  • The company’s owners were unable to get the desired results from the CEO despite his excellent past track record and old acquaintance with the owners
  • There were a few senior employees who were not performing, but the owners could not really determine the causes
  • Employees at lower levels were lacking motivation

Work done and Impact

  • We conducted detailed meetings with the Management and key employees across different levels to understand their expectations and concerns.
  • We analyzed various internal processes and the authority delegation followed, and important business metrics.
  • Based on the above, we were able to recommend an effective new structure that eliminated the need for a few employees who were actually a hindrance to the system
  • The company obtained savings in costs, the owners found it easier to implement their plans and the employees down the line were more motivated and able to work more productively

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