It has been tough time for all businesses, irrespective of the size or the industry; there are multiple political instabilities, trade war threats, impending global recession, but none had the impact as the deadly pandemic COVID-19 had on the businesses. Although people are getting vaccinated now, there is still a lot of time till the world comes to an absolute normal. In the earlier time of uncertainties, companies would resort to job cuts as a primary line of defense. But nowadays companies are moving smart and are taking the aid of automation to help them sail through the difficult times.
The usage of RPA based solutions are boosted, thanks to companies working with a smaller workforce and most of the staff working from their home. The automated bots have helped companies, to quickly adapt to the change in business processes. The biggest advantage of RPA is that it reduces dependencies on their local or remote workforce. Be it any industry, RPA software bots can be trained and molded to suit their own processes. For e.g., Logistics companies can automate their cross-border and port-related paper works and approvals during these times, reducing the physical papers to the maximum. RPA can be used to regulate inventory movements between the warehouses.
From simple functionalities like copy, paste, RPA bots can self-learn to tackle complex business problems including checking on various rules and regulations. It is said that bots can do a work five to fifteen times faster compared to a human and adding to it the “zero error” output, makes RPA a go to tool for companies that need to perform high-volume tasks in a short period of time. Does that mean RPA can replace humans completely? I would say, with advanced AI and ML, in the future it is quite possible. But, for the moment, human intervention would be required for high-value tasks that require creativity.
I would say the time has come to adopt cutting-edge technologies like AI, RPA, and OCR or a combination of all three to drive your businesses and become less dependent on human-driven processes. The uncertainty that existed around automation has now completely gone and today, it is an effective tool to do your office chores swiftly and flawlessly. There is even work-from-home supported bots these days to aid such employees.
What RPA does is bringing efficiency, accuracy & assurance to these uncertain days; every business out there is weathering the tough pandemic conditions and I am sure RPA will play an important role In certain companies surviving and then flourishing when times return to normal.
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