Why RPA is trending among HR executives in the UAE?
Midhun Menon P
The Human Resources sector in the Middle East is ever so changing, thanks to some close-nit business competition and the arrival of new technologies. Improving Employee Experience is now the top priority of many HR executives around the UAE. If you ask any HR around the globe let alone this region, automation of HR functionalities is the main change they want to be implemented as fast as possible. A study from KPMG reveals that close to 60% of HR executives want an increase in their technology budget to incorporate new technology aids to help them in their processes.
Among the new age technologies, Robotic process automation (RPA) is one of the most sought after one, as it combines both Artificial Intelligence and Machine Learning to automate some of the complex time-consuming jobs. It is considered one of the excellent methods to improve HR’s data management capability. Software bots is used to automate high volume transactions in the HR department and eliminates any kind of manual intervention. These tasks include onboarding, payroll processing, training scheduling etc. Though the main benefit is the significant reduction of time and error free outputs, RPA also brings down HR Related costs significantly. Moreover, it allows the HR executives to dedicate the time for more valuable activities for the company.
If you ask any HR, the biggest time they spend on is going through hundreds and thousands of resumes. A lot of them will be a waste of time. With the help of pre-programmed RPA Bots, we can easily scan these resumes and compare with your put-up Job description and select the best available candidates for the job interview. The system can also schedule the interview based on the panel’s availability and convenience and intimate the candidate about the same.
Once, the candidate is selected, the next job of the HR is sending the offer letter. There will be a lot of rules and regulations that must be incorporated into the offer letter and is subjected to change based on the selected person’s job role. The Bots can check the job role and prepare an appropriate offer letter suiting the same. These applications can also be manually controlled if needed from time to time.
Next process is onboarding the selected person. Several sections of the departments would be involved in the onboarding, from creating a company email id, giving guidance documents, allocation of systems to installation of software, Access Card initiations, etc. Company can create a programmed workflow Bots to perform all the above-mentioned tasks, which will complete the onboarding process in a matter of minutes upon a new joiner’s induction.
Payroll & Data Management
Another major area where automation can be of a big help is Payroll Preparation & Data Management. An employee’s data should be always up to date and error-free. Through proper data cleansing processes, HR executives can easily filter unwanted data of past employees as well. The larger the size of the company, more complex would be the data management process. The Bots can take data from various database systems and create or remove data based on a particular employee. This will ensure the much-needed data consistency across departments.
In the case of Payroll preparation process, Bots can first check through to the employee attendance logs and mark out the inconsistencies and absence accordingly. The system can then prepare the payroll accordingly and automate lot of manual data entries and not to mention countless work hours to prepare the same. Just to add to it, other expenses like travel receipts and outstanding payments can be added against an employee automatically.
Although, there are still plenty of HR-related RPA use cases like employee training, exit management, preparing reports, etc., Recruitment and Payroll & Data Management are the two areas where RPA can be of maximum help. It Is extremely cost-effective and according to studies, saves around 50 to 70 percent of an HR executives time with automation.
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