Rental Dispute Center (RDC)

Nithin N.K

11 November, 2020

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The RDC or the Rental Dispute Center was established as the judicial wing of the Dubai Land Department to deal with the rental disputes and conciliation procedures in order to endure economic and social stability along with supporting the sustainable growth of the Emirate. It is an online system where all the rental dispute procedures take place; everything is automated through the RDC.

The RDC is responsible in reconciling the issues between the unitholders and Owners Association Management Companies which happen mainly in the name of service charges. 

Unitholders who have failed to pay the service charges on time will not be given official clearance to rent or sell that unit until the arrears have been cleared. This follows the end of 30 day grace period after they are served with legal notices from the Owners Association Management Companies and from RERA. All these cases will be resided by RDC and verdicts will be given accordingly. The RDC has even opened a new window to look into cases involving the owners association and service charges. 

There are numerous reasons for disputes which are all handled by the RDC, the most common among them are:

  • Outstanding balance from unit holder wrongly carried forward to Mollak
  • Any unidentified payments or partial payments not properly allocated 
  • Wrong classification of outstanding balance (service charge, chiller charge and penalties, etc)
  • Any amount due from the previous unit holder/developer which is not settled
  • Any difference with the provisional approval rate and approved budget rate

The owners association began to issue legal notices to property owners who had failed to pay the service fees and in order to defend themselves, the unitholders were provided with a provision by RERA, where RERA will appoint an independent body of auditors to verify and report discrepancies if any. HLB HAMT is an auditor approved by RERA who can review the service charge disputes. 

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Mohamed Sheriff
Mohamed Sheriff
16:16 28 Jun 20
Experience with HLB Hamt in audit experience is great pleasure. They deploy well qualified accounts team for audits.... And the amount of checking they perform give the management of the company confidence that internal controls are well in place. We are glad to see they have high standard of audit practices.read more
218141 JOSEPH THOMAS
218141 JOSEPH THOMAS
16:20 23 Jun 20
Professionally managed firm with commitment to the engagements taken. My company and its group are assigning our... requirements for last 12 years to HLB and we don’t have any negative remarks on any assignments.read more
PMI
PMI
07:14 23 Jun 20
In my opinion, HLB Hamt is one of the best professional firms in UAE after big4. Excellent client service, professional... and competent staff and timely delivery are their strength. Over the years they have developed the infrastructure and skill set to handle multiple verticals ie, audit, tax services, consulting, IT support etc.Wishing HLB Hamt team all the very best.read more
RAVI CHOKSI
RAVI CHOKSI
08:28 21 Jun 20
Thank you Team HLB hamt...Your internal auditing team put the good amount of time and inputs in helping the... organisation making considerable improvements throughout the organisational working structure and helps in building the better business.Thanks.read more
Maharajan Subramaniam
Maharajan Subramaniam
18:17 06 Jun 20
High-Performing IT Teams, I'm impressed with the knowledge level of their deputed staff, audit procedures, and... checklist adopted. Mr. Vimal especially understand the requirement and provide solution not only technical feasibility and also considered budgeting. We’re confident in their abilities.read more
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Mohammed L
08:07 05 Jun 20
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ROY ROSHAN VIVIAN
ROY ROSHAN VIVIAN
06:32 04 Jun 20
Very professional team. Vimal has always given us good solution advice for various Software and IT Infra projects. We... are very Extremely satisfied working with him and his team. Wishing them success.read more
Basil Daniells
Basil Daniells
05:55 03 Jun 20
I have worked with HLB as a partner of Sage for about 2 years, they were dedicated to the success of the partnership... and kept aligned with the business plan that was agreed between our two companies. They are always ready to go the extra mile for a customer and don’t shy away from challenging circumstances. Keep up the good work and wish you all the success in the future.read more
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Amar Kashyap
19:28 02 Jun 20
Team of well qualified and organised professionals. Their reports are not based on numbers first they will understand... their client and their business. They are highly recommended and trust worthy.read more
Radz de Jesus
Radz de Jesus
16:03 02 Jun 20
We're glad to have found HLB Hamt to conduct the IT audit and risk assessment for our organization. We have learned a... lot from their team during that first project. And since then, we've continued to be in touch with them. Mr. Vimal especially is very good at presenting technical concepts in simple yet interesting ways that non-IT and business people alike would easily catch. We are very happy with the professionalism and quality of service they provide. They leave their clients nothing short of satisfied. Highly recommended.read more
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