Recognizing and Avoiding a DocuSign Email Phishing Scam
Midhun Menon P
When a well-known brand sends an email, it inspires feelings of trust and positivity in the recipient. As a result, con artists will use well-known brands when conducting email phishing attacks. The recipients are more likely to respond and click on the link if the email appears to have been sent from a reputable and well-known brand.
DocuSign is a recent example of a brand that has been linked to fraudulent activity. Many people have either used or heard of the brand because it is so widely used to sign digital agreements and contracts online widely used to sign online digital agreements and contracts.
Hackers can impersonate a company and gain access to confidential information that they can use to their advantage if they are successful.
How to Protect Yourself Against DocuSign Phishing Attacks
A few warning signs should make the reader aware that the email might not be genuine.
Examine the email to see if it contains any suspicious attachments or links. If so, proceed to the next step. Authentic DocuSign emails will not contain any attachments, including PDFs, Word documents, or zip files. You must not open any suspicious attachments or click on any suspicious links.
Another thing to look for is an impersonal greeting at the top of the email. When DocuSign sends you an official email, it will use your first name to address you. The sender of a phishing email might start with “Dear Recipient,” for example.
The email’s body copy may contain misspellings and grammatical errors, which is another indication that it is a forgery and was not generated by a professional company such as DocuSign.
Scammers who use phishing techniques frequently attempt to create a false sense of urgency and panic in the recipient of their email in the hope that it will prompt them to take immediate action without first considering the potential risks of clicking on a link or attachment.
Also, keep an eye out for correct and current branding. DocuSign’s logo used to be dark blue, but it has since changed to a black colour scheme.
Always check the original source
Examine the email address used to send the message. Does the address appear to be one that the company in question could have used?
Is the image for the email header suitable? If you’re not sure, compare it to other emails you’ve received from the company that you know are genuine.
You can also check the authenticity of a link by hovering your mouse pointer over it to see which URL address it takes you to.
If your uncertainty persists, you are free to contact the company’s customer service department and inquire whether or not the email was sent by the company. If you do this, you will not put yourself in danger; however, you may bring to their attention a phishing email that they can investigate and use to warn others about.
How to guard against falling prey to phishing
The vast majority of email clients include spam filters that are designed to detect and delete suspicious emails that are either spam or overt phishing attempts.
The filters work by identifying potentially malicious files and links that are included in the email. If an email client is cloud-enabled, it will almost certainly have a list of banned IP addresses and will block emails sent from those addresses.
It is strongly advised that you contact IT support if you need assistance configuring email spam filters for the email client software you use. They will work with you to set up the most secure email protocols for your account.
It goes without saying that you should have cyberattack protection on the devices you use. This could help reduce the amount of damage caused by a phishing attack.
This should include updating your antivirus software to the most recent version as well as any feature updates that may be released. Furthermore, you must ensure that the most recent available updates are installed on your personal computer as well as any other devices you use, such as mobile phones or Internet-connected gadgets like Amazon Alexa.
When possible, use a different password for each of your online accounts, including your email account. Make certain that your passwords are difficult to guess and that they are not written down anywhere that could lead to their theft. You are strongly advised to use two-factor authentication in addition to your password whenever possible. This type of authentication may entail the use of confirmation codes sent to your mobile phone during the login process. As a result, hackers will find it much more difficult to gain access to your accounts.
Keep in mind that cybercriminals can search the internet for hints and information about your passwords, secret answers, date of birth, and other personal information. It is critical to be cautious about how much personal information you share on social media platforms and who has access to that information. By adjusting the privacy settings on social networking sites, you can reduce the amount of risk you expose yourself to.
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