Driving SMEs’ Digital Transformation UAE

Midhun Menon

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    The most innovative and important part of any industry is the Small and Medium enterprises; some experts even call them the backbone of a country’s economy. Often, we come across many SME companies taking urgency to execute digital adoption as a way to remain competitive in the market. But unfortunately, many struggles to succeed as they don’t know what all areas they should focus on and more importantly where, to begin with.

    If you are part of an SME fraternity, you would always have wanted to understand and structure the potentials of digital and data-driven innovation. Some might have even started their digital transformation journey already. The biggest driving force for this change will come from your customers, as they are raising their bar of expectations all the time. Today’s customer wants all the information regarding your services or products at their fingertip.

    So what exactly is Digital Transformation (sometimes referred to as DT or DX)? Digital Transformations starts with digital workplace adoptions. Your teams can remotely collaborate easily with the help of technology from any nook and corner of the world. The investment in such digital workplaces is encouraged even more due to the current situation the world is going through. In simple words, by using the right technology, you can empower your modern workforce, get crucial business insights, effectively engage your customers and maximize your operational performances.

    There are particularly three major areas where Digital transformations can help SME’s;

    Enhance Customer Engagements:- Make your customer’s buying journey an enriching one by delivering a personalized and connected experience.

    Increase Employee Productivity:- Effective collaboration & management tools help in meeting customer demands and thereby increasing both employee and company productivity.

    Streamline Your Operations:- Synchronize your business processes across departments, manage your resources better, and enhance the information flow across your business operations.

    Studies from Microsoft shows there has been a 22% increase in employee productivity, a 50% decrease in employee turnover and nearly $20k savings average in an SME through digital adoptions. Innovative and leveraging technologies like Artificial Intelligence, Robotic Process Automation, Internet of Things, etc. enable SMEs to understand their real-time business performances and measure customer interactions.

    The movement from on-premise legacy solutions to cloud-based ones has brought in mobility in operations. Now you can access your business, anywhere, anytime. Moreover, business data analytics tools like Microsoft Power BI will give great insights into your company’s performance and also provide you with an eye to the future.

    Digital Transformations have opened new prospects of operations for SMEs. Traditional off-line businesses are moving online and enhancing their reachability. The world is moving fast, so adaptability is the key here, never let your company stagnate and strangle in legacy technologies. Improvise, adapt, overcome.

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    Varun R Chandra
    Varun R Chandra
    07:38 25 Apr 21
    HLB Hamt is highly recommended! They have the quality of services that would satisfy your needs. I'm glad I found them.
    Giuseppe Assi
    Giuseppe Assi
    06:20 31 Jan 21
    I HAD A GOOD EXPERIENCE WITH HLB HAMT DUBAI. THEY HAVE A VERY PROFESSIONAL TEAM, GOOD QUALITY OF SERVICES, GOOD VALUE... FOR PRICE.I RECOMMEND THIS COMPANY.read more
    Mohamed Sheriff
    Mohamed Sheriff
    16:16 28 Jun 20
    Experience with HLB Hamt in audit experience is great pleasure. They deploy well qualified accounts team for audits.... And the amount of checking they perform give the management of the company confidence that internal controls are well in place. We are glad to see they have high standard of audit practices.read more
    218141 JOSEPH THOMAS
    218141 JOSEPH THOMAS
    16:20 23 Jun 20
    Professionally managed firm with commitment to the engagements taken. My company and its group are assigning our... requirements for last 12 years to HLB and we don’t have any negative remarks on any assignments.read more
    PMI
    PMI
    07:14 23 Jun 20
    In my opinion, HLB Hamt is one of the best professional firms in UAE after big4. Excellent client service, professional... and competent staff and timely delivery are their strength. Over the years they have developed the infrastructure and skill set to handle multiple verticals ie, audit, tax services, consulting, IT support etc.Wishing HLB Hamt team all the very best.read more
    RAVI CHOKSI
    RAVI CHOKSI
    08:28 21 Jun 20
    Thank you Team HLB hamt...Your internal auditing team put the good amount of time and inputs in helping the... organisation making considerable improvements throughout the organisational working structure and helps in building the better business.Thanks.read more
    Maharajan Subramaniam
    Maharajan Subramaniam
    18:17 06 Jun 20
    High-Performing IT Teams, I'm impressed with the knowledge level of their deputed staff, audit procedures, and... checklist adopted. Mr. Vimal especially understand the requirement and provide solution not only technical feasibility and also considered budgeting. We’re confident in their abilities.read more
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    Mohammed L
    08:07 05 Jun 20
    We have been working closely with them on payroll services for quite sometime.They provide very professional... services,experts in domain and excellent support. Would recommend them.Cheers.read more
    ROY ROSHAN VIVIAN
    ROY ROSHAN VIVIAN
    06:32 04 Jun 20
    Very professional team. Vimal has always given us good solution advice for various Software and IT Infra projects. We... are very Extremely satisfied working with him and his team. Wishing them success.read more
    Basil Daniells
    Basil Daniells
    05:55 03 Jun 20
    I have worked with HLB as a partner of Sage for about 2 years, they were dedicated to the success of the partnership... and kept aligned with the business plan that was agreed between our two companies. They are always ready to go the extra mile for a customer and don’t shy away from challenging circumstances. Keep up the good work and wish you all the success in the future.read more
    Amar Kashyap
    Amar Kashyap
    19:28 02 Jun 20
    Team of well qualified and organised professionals. Their reports are not based on numbers first they will understand... their client and their business. They are highly recommended and trust worthy.read more
    Radz de Jesus
    Radz de Jesus
    16:03 02 Jun 20
    We're glad to have found HLB Hamt to conduct the IT audit and risk assessment for our organization. We have learned a... lot from their team during that first project. And since then, we've continued to be in touch with them. Mr. Vimal especially is very good at presenting technical concepts in simple yet interesting ways that non-IT and business people alike would easily catch. We are very happy with the professionalism and quality of service they provide. They leave their clients nothing short of satisfied. Highly recommended.read more
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