Month: August 2022
How can we claim Foreign Tax Credit in UAE?
Suhail Kolakkadan
Phone:- +971 4 327 7775
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Email:- dubai@hlbhamt.com
Businesses operating in the UAE will be liable to UAE CT on all their income, including overseas income that could have previously been subject to a tax comparable to CT by another nation. Therefore, there will be double taxation in cases when the taxpayer resides in one nation but receives revenue from any other enterprise located in a different country. The expense of conducting business internationally would become unaffordable and impede the progress of development if the company paid taxes on both levels.
Double Taxation Avoidance Agreement (DTAA) lays down the allocation rules for taxation of the income by the source country and the residence country. Currently, ministry is working on expanding its Double Taxation Agreements and Bilateral Investments Treaties (BIT) networks, where it’s concluded 193 DTAs and BITs.
Avoidance of Double Taxation Agreements benefits residents as well as public and private businesses operating in the UAE, including investment enterprises, air transport companies, and others. The UAE signed 137 DTAs with most of its trading partners in order to further its development objectives.
The DTAA’s are intended to:
- Boost the UAE’s development objectives and broaden its national revenue streams.
- Addressing fiscal evasion, extra taxes, indirect taxes, and double taxing
- Get rid of obstacles to international commerce and investment activities
- Broaden the sources of national revenue, boost the amount of investment inflows, provide full immunity to taxpayers from double taxation, whether direct or indirect, prevent impeding free trade and investment, and advance performance targets.
- Examine the taxation difficulties, the worldwide developments in the financial and economic sectors, the new financial instruments, and the transfer pricing processes.
- Facilitate the mobility of wealth and the trade of products and services.
Concept of Double Taxation
Double taxation means taxing the same income twice in the hands of the taxpayer. A particular income may be taxed in UAE based on its residents and the same may be taxed in the same hands based on source country as per their domestic laws of that country.
Juridical Double Taxation
Tax is imposed on the by two or more countries as per their domestic laws for the same income which he had earned, it will lead to double taxation.
Economic Double Taxation
This happens when the same transactions or items of income are taxed in two or more states but in the hands of different person.
Type of Relief from Double Taxation
Bilateral Relief
By jointly determining the foundation for which the relief is to be awarded, two countries might come to an agreement to offer relief from double taxation.
Unilateral Relief
This method provides for double taxation relief unilaterally by a country to its resident for tax paid in the other country, even where no DTAA has been entered into with that country.
Foreign branch profit exemption
As per the UAE CT Public Consultation Document, UAE resident persons will be taxable in the UAE on their worldwide income. But, certain foreign-earned income, such as that from qualified foreign shareholdings and foreign subsidiaries, will be free from CT.
UAE companies can either:
All overseas branches of the UAE firm would be subject to the election to claim a branch profit exemption, which would be final. When a foreign branch is not liable to a high enough level of tax in the foreign jurisdiction where it is situated, an exemption for foreign branch profits could not be applicable.
Foreign Tax Credit
UAE business entities have operations across the various jurisdictions through branches or subsidiaries. A foreign branch would typically constitute a PE in the foreign country and be subject to CT (or an equivalent tax) on its profits in that foreign country and have an obligation to pay corporate tax in the foreign jurisdiction.
The UAE CT regime will permit a credit for the tax paid in a foreign jurisdiction against the UAE CT duty on the foreign generated income that has not been otherwise excluded in order to prevent double taxation. “Foreign Tax Credit” is the term referring to it.
The lowest of the following will constitute the maximum Foreign Tax Credit:
The FTA will not repay any unused foreign tax credits, nor will they be allowed to be carried forward or return to previous tax years.
Methods of Relief from Double Taxation
Exemption Method
A particular income is taxed only one of the two countries
Tax Credit Method
Income taxable in both the countries in accordance with the respective laws read with DTA Agreement. The country of residence of the taxpayer, however, allows him to credit the tax charged in the country of source
In the absence of clear guidelines on claiming the credit mechanism, there will be lots of uncertainty on determination of value of credit eligibility. So, we hope that a detailed guideline for claiming the tax credit is expected to be provided as a part of UAE Corporate Tax law. Especially, UAE as an international business hub and resident companies have business across the globe Foreign Tax Credit (FTC) is more critical element and important factor in arriving the group tax rate.
Disclaimer
This document is prepared based on public consultation document issued by Ministry of Finance (MoF). The information contained herein is of a general nature and is not intended to address the circumstances of any individual or entity. No one should act on such information without appropriate professional advice after a thorough examination of the situation.
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A Glimpse into UAE Maternity Leave
HLB UAE Payroll Team
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Maternity leave is granted to a working woman who is about to have a baby or just delivered. This period of absence from work helps in increasing the physical and mental health of mothers and also in creating a bond between the mother and baby.
Maternity leave in the UAE
UAE is a country that gives equal rights to men and women, be it in their personal life or professional life. The paid maternity leave system in the UAE provides female employees with the opportunity to balance their family and career without having to make any compromises.
A female employee in the UAE can take maternity leave for 60 days, out of which 45 days will be fully-paid leave and the rest 15 days will be half-paid leave. They can apply for maternity leave up to 30 days prior to their due date. Cases wherein a female employee becomes sick as a result of pregnancy or childbirth and is not in a condition to work, they can take an additional leave of up to 45 days. The additional leaves will come under unpaid leave category. These leave days can be taken in a single stretch or as intermittent and to avail this medical certificate issued from the respective medical authority must be produced.
If the baby delivered by the female employee is sick or a child with determination, who needs to be constantly checked upon, then the employee can take leave for 30 days with full pay. This leave can be taken starting after the end of the maternity leave upon producing a medical report issued by the medical authority. The leave can also be extended for a period of thirty days without pay.
Once the female employee gets back to work following the completion of her maternity leave, she can take one or two additional breaks(the duration of both the breaks must not exceed 60 minutes) each day for nursing her baby. These breaks can be taken for 6 months following the date of delivery and these are fully paid for.
Unlike in the past, maternity leave is now also available to female employees who have undergone a miscarriage or stillbirth after six months of pregnancy, which gives them the required time to recover from the trauma before resuming work.
Maternity leave is the right of any employee, which is mandatory for the well-being of the mother as well as the newborn baby. With paid maternity leave, women are no more left with the dilemma of choosing between their family and career. They are provided with sufficient time to take care of their baby with the financial security they deserve.
Frequently Asked Questions
Does UAE grant maternity leave to their employees?
Yes; female employees can avail maternity leave in UAE and they will be paid during this period.
How many days of maternity leave are granted to female workers in the UAE?
A female employee in the UAE can take maternity leave for of 60 days, out of which 45 days will be fully-paid leave and the rest 15 days will be half-paid leave.
Can female workers take additional maternity leave?
A female employee can take additional leave for 45 days(unpaid) if they become sick as a result of pregnancy or childbirth.
Can a female employee take additional leave if the baby is sick or has a disability?
If the baby is not well or has a disability, the female employee can take 30 days additional leaves (fully paid). This leave can again be extended for a period of 30 days, but without any payment.
Is the period taken as unpaid maternity leave considered while calculating the period of service?
Yes, the period taken as unpaid maternity leave is included while determining the period of service and also for gratuity calculations.
Is a female employee entitled to any extra breaks post-delivery?
During the first 6 months after a female has delivered and resumed back to work, she is entitled to two additional breaks not exceeding one hour a day to nurse her young baby. These breaks are treated as part of her working hours and not part of the normal break.
Can an employer terminate an employee who is on maternity leave?
No, It is not permissible to terminate the service of the female worker or notify her of the same because of the pregnancy, having a maternity leave or her absence from work in accordance with the provisions of article relating to maternity leave.
For a comprehensive understanding of leave policies in GCC countries, Please refer to our articles.
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In Country Value Program Certificate in UAE
August 22, 2022
The UAE Government, public companies, and MNCs give priority to companies having ICV Certificates and better scores. The vendors might receive a particular weighting during the evaluation of tenders if they secure an ICV certificate in the UAE.
To learn more about ICV certification in the Dubai, UAE, check out the video.
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New UAE Visa Policy Reforms to Roll Out from October 2022
HLB News Team
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Email:- dubai@hlbhamt.com
Visas are a hot topic of conversation as the UAE continues to implement new regulations in the aftermath of the COVID-19 outbreak. Some of the new modifications will come into effect starting in October 2022 as part of the UAE’s intention to reform its entrance permits and visa policy.
For the very first time, the new system provides travellers with a selection of visa kinds for various visit needs without first having a host or sponsor. These visas provide adjustable timeframes to accommodate travellers’ requirements and the objectives of the journey.
The following is a list of the new entrance visas and tourist visa modifications that will take effect:
- Visit Visa:- With the new visa, visitors to the UAE will be able to remain for 60 days as opposed to the previous 30 days.
- Business entry visa:- The goal of this entrance permit, which doesn’t call for a sponsor or host, is to entice investors and businesspeople to consider business and investment prospects in the UAE.
- Permission to visit family or friends:- According to the most recent revision, a visitor may apply for this entrance permission if they are a friend or relative of a citizen or resident of the UAE. Neither a sponsor nor a host is necessary.
- Multi-entry tourist visa:- Without a sponsor, the new five-year multi-entry tourist visa enables visitors to stay in the UAE for up to 90 days, with the option of an additional 90 days. On this tourist visa, a person may remain for a maximum of 180 days. Prior to application, the applicant must have a bank balance of $4,000 (Dh14,700) or its equivalent in foreign currency in the last six months.
- Visa for training or study:- This visa is intended for individuals or students who wish to enrol in training programmes, academic courses, or internships. Educational and research institutions in the public and private sectors may endorse applicants for this visa. It needs a letter from the organisation outlining the specifics of the training, study, or internship programme and its timeframe.
- Entry permits for a temporary work assignment:- This visa is designed for those who have a short-term job, such as a probationary period or a project-based assignment. The employer is sponsoring this visa. It needs a temporary employment agreement or a letter from the employer outlining the reason for the visit, as well as evidence of one’s physical and mental fitness for the job.
- Entry-level job exploration visa:- According to the Ministry of Human Resources and Emiratization, this visa is given to those who fall into the first, second, or third skill level as well as recent graduates from the top 500 universities worldwide. The minimum educational requirement is a Bachelor’s degree or its equivalent. There is no need for a host or sponsor for this visa.
By overhauling its entrance and residence systems, the UAE is making progress toward being the perfect location for employment, business, commerce, education, and living. These new visas and entry permits are considered as the major entry and residence amendments implemented in the UAE. The new process will be highly advantageous to both visitors and expatriates who live and work in the UAE. As a result, the UAE will become even more hospitable to foreigners and those wishing to establish long-term residence in the emirates.
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What is Dependent Agent Test under UAE Corporate Tax – #Ep08
August 17, 2022
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In this episode, we will be sharing insights into the area of dependent agent test in the UAE corporate tax. So, continue watching the video to gain a broader knowledge about the topic.
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Top Non-Compliances identified during FTA VAT Audit in UAE
August 17, 2022
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In order to identify VAT-registered firms that are not in compliance with the VAT legislation, the Federal Tax Authority has established VAT audits in UAE. Additionally, based on our observations and industry developments, it appears that individuals who violate the rules face severe penalties.
Let’s dive into an interactive session with our tax partner Jay Krishnan and audit partner Sumesh Krishna, who will discuss the top non-compliances discovered during an FTA VAT audit.
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The Impact of Transfer Pricing Regulation on Family-owned businesses in UAE
HLB News Team
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The UAE government is shortly anticipated to unveil its framework for corporate tax policy, which includes transfer pricing regulation too. This regulation’s implementation is required to provide an equitable and open business climate and eliminate misuse by means of tax-saving techniques.
Businesses that assist one another financially will be subject to increased inspection under transfer pricing regulations, which is an essential component of corporate tax law and a practice more frequently seen in family-run businesses.
The OECD’s larger Pillar II framework and its most recent global minimum corporate tax criterion, which exposes major corporations to a minimum tax rate of 15 percent, are in accordance with the UAE’s implementation of a corporate tax duty of 9 percent. To avoid multinational corporations from utilizing tax shelters, OECD countries, including the UAE, are required to adopt transfer pricing regulations.
Family businesses were cited as a group that may be required to change a few of its activities to meet with the transfer pricing regulations because of their excessive prominence in the region and also because they represent a significant portion of private sector companies.
Regional family businesses are related to one another and seek to assist one another, leveraging their connections to the community to foster an advantageous business climate. Delivering ideal environment to a related business might be viewed as base erosion or profit shifting under the proposed corporate tax framework, even though family businesses were not adopting these tactics to evade law.
It is anticipated that the corporate tax’s adoption will be utilized to enhance the business climate because it will fundamentally alter how businesses operate from a legal and accounting perspective. Family businesses may need to reconsider their conventional modes of operation as enterprises adapt their legal and accounting frameworks in advance of the UAE’s new corporate tax system, which takes effect in June of next year.
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Reasons to Migrate to Cloud Storage in UAE
HLB IT Team
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Over the last decade, cloud services have grown in popularity. And it’s simple to understand why: this new technology provides consumers and organizations with an excellent online data storage option.
Unlike local storage, which is dependent on business servers or hard drives, cloud storage is accessible via the internet.
There are numerous ways for your company to gain from moving to cloud storage, which explains why businesses of all sizes and sectors are beginning to adopt this IT solution.
If you’re still worried about taking this action for your company, we’re here to guide you through the key advantages of cloud storage.
9 Top Reasons to migrate to Cloud Storage
Cost-effectiveness
When choosing to move to cloud storage, many business owners focus their choice on cost-effectiveness. Outsourcing your data storage also eliminates the requirement for hardware and maintenance expenses. As a consequence, your utility expenses will be lower. With cloud storage, you can also choose from several pricing options and packages, allowing you to pick a solution that fits your budget and demands. As a result, cloud storage offers some financial flexibility, as you may shop around to find a service that works well for your firm. Furthermore, you may always change or decrease your payment plan and bundle based on monthly or annual consumption.
Provides Convenience
Instead of having a dedicated server room, expensive gear, and ongoing maintenance, all you need to get started is a computer and a reliable internet connection.
Because your provider will do the majority of the hard work, your IT department will have more flexibility and time, with the added benefit of not having to worry about continuous upgrades that will keep your data safe.
Security
Another important factor to consider is the security of your data. Most businesses have sensitive information kept on their servers and must verify that their storage solution can survive potential data breaches and security threats.
Cloud service providers frequently go to great lengths to guarantee their clients’ data is safe and secure, including backing up and preserving data across servers located in multiple data centres. As a result, even if one server fails, your data is still safe because it is also kept in another place. This means you don’t have to worry about hardware failure because safeguards are already in place.
However, your files will be encrypted, making it more difficult for attackers to decrypt your data. It’s also worth noting that your cloud service provider will do regular security upgrades to maintain their systems up to date, which will keep your data safe.
Flexibility and Mobility
The ability to access your data from anywhere as long as you have an internet connection is a significant benefit of cloud storage.
So, no matter where you are, you will be able to access your work files on the road with ease. This is especially significant for remote teams and businesses that provide employees with flexible work alternatives.
If you work from multiple platforms (desktop, tablet, and mobile), cloud storage saves you from having to manually add updated copies of your work files to each device every time a change is made, allowing you access to the most recent versions across all of your devices.
The mobility provided by such a feature has the potential to simplify several operations and possibly boost your team’s productivity and efficiency levels.
Flexibility
As previously said, cloud services provide several packages from which you may select based on your company’s requirements. However, most providers allow you to change your chosen plan to increase or decrease your storage capacity on the go.
This is an excellent option if your firm is rapidly expanding or contracting. You no longer have to spend time obtaining and arranging new hardware. Instead, cloud systems allow for simple storage expansion and contraction. As a result, you won’t have to worry about running out of storage space or underutilizing the capacity you’ve paid for.
So, if you have a short surge, you can quickly lower your package using cloud solutions, however, it is very hard to restore to your old storage options with a local server.
Data Backup and Recovery
Most cloud storage systems feature desktop backups that keep your most recent data automatically. This ensures that your most recent papers are available even if you neglect to back them up.
Even if you aren’t ready to completely commit to cloud storage, it may be a suitable backup storage solution.
Indeed, you might combine cloud storage with your physical servers — in case of a hardware collapse, the cloud system would allow you to retrieve your data without hassles.
Cooperation
Another factor to examine is the possibility of facilitating team cooperation.
Indeed, cloud storage allows numerous users to share a single file or project since they may access it from various devices. Users will be able to share files with others and invite them to view, edit, or comment on them.
This is especially valuable for remote and worldwide teams since it allows them to collaborate on and modify papers simultaneously regardless of their physical location.
Usability and Deployment
If you do decide to switch to a cloud-based solution, the transfer and deployment will be painless. There may be a learning experience for you and your team as you get used to this new technology, but its user-friendly features will make the transition much easier.
Furthermore, the migration procedure for the IT department is not difficult; cloud computing providers will be present to assist with data transfer and give support as needed. This will undoubtedly be a lot easier than setting up a new local server!
Sustainability
Moving to cloud storage is a no-brainer if your firm wants to become more sustainable.
For starters, the ability to exchange data online will reduce the need to print physical copies. You will also be able to digitalize contracts and apply digital signatures for clients.
Meanwhile, cloud computing will help minimize your company’s paper waste as well as reduce your energy consumption and carbon impact. Indeed, using cloud computing may lower carbon emissions by 88% while using 84% less power.
You should think about using green energy while picking a cloud data provider. Cloud data centres frequently rely on renewable energy sources to power their operations, which may make your company more environmentally responsible as well. Another alternative is to select a carbon-neutral supplier, which means the firm is committed to offsetting its carbon emissions.
We hope we’ve given you some great ideas for Amazing Reasons to Migrate to Cloud Storage HLB HAMT Experts can Assist with Quires. Contact us today to learn more about our HLB HAMT Cloud Support.
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Why Cybersecurity Mesh is Trending Among UAE Enterprises?
Vimal Ramachandran, Director
Phone:- +971 4 327 7775
Mobile:- +971 52 830 7998
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Email:- dubai@hlbhamt.com
In the post-pandemic business environment, remote working with a hybrid model remains a popular option. Despite the mode’s prevalence, not everyone is adequately prepared for the rise in sophisticated cyberattacks, and significant efforts are required to raise cybersecurity awareness. Adopting a cybersecurity mesh architecture is a great way to overcome common security challenges brought on by the pandemic as businesses look to improve their capacity and capabilities for remote work.
According to Gartner, by 2025, the cybersecurity mesh architecture will support more than half of all digital access control requests. Continue reading to discover how to successfully implement a cybersecurity mesh architecture and fortify your organization against cyberattacks in the post-COVID world.
Cybersecurity Challenges in the Post-pandemic
When the pandemic first hit, governments-imposed restrictions, resulting in a sudden shift to a work-from-home model for most corporations. Although this model enabled business continuity by having employees contribute to organizational goals and enterprises, the cybersecurity challenges it introduced were far too numerous. Here are a few examples:
Evolving Nature of Cyberattacks: The nature of cyberattacks and threats changed as cutting-edge work-from-home tools and technology started to emerge. Businesses moving from office-based work models to remote, anyplace work models have seen an increase in cyberattacks, including phishing and fraudulent websites, unauthorized access, and DDoS attacks.
Work From Home Security Gaps is Expanding: The unexpected and widespread adoption of the work-from-home model resulted in the development and deployment of subpar security policies that were inconsistently implemented. Because businesses had to immediately transition their employees to this new model, little thought was given to the security and privacy aspects of the business.
The main goal was to ensure that employees could work comfortably from home, so fewer technical controls were implemented. As employees began to use personal computing infrastructure to access corporate tools and data, the impact of insufficiently updated, patched, and protected systems and processes became apparent.
Aligning New Objectives with Security Requirements: As remote working became the norm globally, attackers saw this as an opportunity to up their game. For organizations to prevent such attacks, organizations needed to align their redesigned goals with new security imperatives and avoid or minimize the exploitation of employees who worked from home with far less supervision and control.
The Next Wave of Regulation- Keeping Up: With cybercriminals recognising that existing data security measures were insufficient to prevent successful cyberattacks, organizations were forced to keep up with the next wave of regulatory and compliance requirements imposed by governments and other authorities.
What Can a Cybersecurity Mesh Architecture Do?
The cybersecurity mesh architecture is emerging as the most practical approach to ensure secure access to and use of enterprise applications from personal devices and unsecured networks as the pandemic Extends the physical and logical security perimeters of cyber assets.
With enterprises continuing to employ geographically dispersed workers, this architecture will allow organizations to define security parameters around devices and identities, paving the way for dependable, flexible, and scalable cybersecurity controls.
Cybersecurity Mesh Architecture
Creates a Modular Security Strategy: An IT security infrastructure is designed and implemented using a cybersecurity mesh, which divides the physical perimeter of the network into smaller, distinct perimeters around each device or access point. This allows for a modular and more responsive security architecture that protects physically dissimilar network access points.
Allows a More Responsive Architecture: A cybersecurity mesh enables protection to be extended across all those assets, even those that are dispersed over multiple sites and resources outside the traditional business perimeter. Cybersecurity Mesh provides the path for more responsive security and enables employees to work safely and securely from anywhere, at any time, by letting enterprises safeguard each and every device, asset, and network.
Provides centralized policy orchestration: Because the cybersecurity mesh allows security to revolve around endpoints and identity rather than traditional physical and logical boundaries, it ensures that only the people who are supposed to have direct exposure to information on the network. By centralizing policy orchestration for all employees, the same rules for information access have been applied regardless of where the information or resources reside, who attempts to access them, or from where.
Distributes Policy Execution: A cybersecurity mesh architecture not only centralises policy orchestration but also distributes policy enforcement. By making enterprise security infrastructure agile enough to cover resources working on the organization’s IP, such decoupling of policy decisions and enforcement allows for easier access to assets while ensuring security remains at the required level at all times.
Tips for Adopting Cybersecurity Mesh
Adopting a cybersecurity mesh architecture in the post-Pandemic world is an effective way to ensure the security of assets and endpoints against sophisticated and modern cyberattacks. Here are some pointers to consider if you want to use the architecture to improve your security posture:
Begin with a Zero-Trust Attitude: A cybersecurity mesh architecture is a vital component of a zero-trust environment. As a result, the first step toward successful implementation is to adopt a zero-trust attitude. Such an approach not only aids in real-time threat detection and response, but is also adaptable to emerging threats and changing needs, ensuring all data, systems, and equipment are securely accessed regardless of location.
Accept Microservices: Microservices is another best practice for ensuring your cybersecurity mesh is fully integrated into your business. Microservices can assist engineering teams in implementing the mesh from the planning stage onward, ensuring that the necessary steps are taken to mitigate existing and imminent threats. Microservices can help keep track of differentiated levels of access to different parts of a given network and prevent hackers from exploiting a single node’s weakness across the broader network by ensuring each node has its own security controls.
Allow Total Cybersecurity Reconfiguration: Enabling total cybersecurity reconfiguration is also a great way to ensure the success of your cybersecurity mesh architecture. Instead of constructing password-protected perimeters to allow devices access to a network, such reconfiguration allows you to integrate security early in the process rather than as an afterthought. By shifting security to the left, you can ensure a more flexible and viable security deployment across your dispersed workforce.
Invest in Trained Security Professionals: If you want to see immediate results from your cybersecurity mesh architecture, you should also invest in well-trained security professionals. Such professionals can bring years of industry knowledge and domain experience, and implement a mesh architecture that perfectly fits the needs and goals of your business, allowing you to focus on growing your business rather than worrying about the security and privacy challenges of your remote workforce.
Cybersecurity threats, which have always been prevalent, have increased as a result of the gaps created by the pandemic outbreak. Adopting a cybersecurity mesh architecture is an excellent way to address the security challenges posed by the pandemic; by taking a modular security approach, centralizing policy orchestration, and distributing policy enforcement, a cybersecurity mesh architecture can ensure the safety and security of enterprise data, especially in today’s hybrid work environment.
HLB HAMT can help you strengthen your organization’s security
To protect business assets, comprehensive security and compliance management are required. HLB HAMT has decades of security experience and is constantly on the cutting edge of new tools and technologies to protect your assets, including legacy systems, cloud-native, and mobile apps.
We have Security Experts who provide vulnerability management, end-to-end security advice, real-time monitoring, and rapid remediation services through cloud-based software solutions.
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Why UAE business should pay attention to Low Code Application
Midhun Menon P
Phone:- +971 4 327 7775
Mobile:- +971 52 830 7998
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As technology has impacted almost every aspect of business, owners and managers have found themselves having to redesign, rebuild, and reconstruct the way they operate.
While most businesses are hesitant to make the switch, the growing popularity of low-code application development is allowing businesses to digitize their operations, automate their workflows
Let’s look at what low code is and what it can do for your business so that your company can capitalize on digital transformation.
What is Low-code Application development?
Low-code application development methodology enables tech and business professionals to collaborate and deliver digital transformation solutions more quickly by reducing the amount of coding. Low-code, in particular, eliminates the need to write custom code by providing a library of ready-to-use UI components, boilerplate scripts and integrations, solution blueprints, visual workflow automation tools, and other user-friendly features. Low-code platforms like Creatio combine these features with other advanced tools for application lifecycle management, low-code governance, security, and AI/ML to provide the ultimate workspace for digital innovations.
The Low-Code Development
Low code eliminates the fundamental gap between what the business requires and what software is delivered. However, to reap the benefits of this technology, businesses must use it correctly. So, to maximize business impact, we defined the nine Principles of Low-Code Application Development listed below.
The Principles of Low-Code Development
- Model-Driven Development: Through abstraction, automation, and openness, ideas can be transformed into applications that provide business value.
- Collaboration: Make use of a common visual language to facilitate the exchange of knowledge and ideas between business domain experts and developers.
- Agility: Manage the entire enterprise application development lifecycle with agile workstreams to eliminate bottlenecks, enable iterative delivery, and achieve the quickest time-to-value.
- The Cloud: The cloud enables the ease and speed of application deployment that customers require.
- Openness: An agnostic enterprise application development platform can integrate anything, removing limitations on what can be built.
- Multi-User Development: An application should be able to be worked on by multiple developers at the same time. Their work streams must be supported and synchronized by the platform.
- Experimentation and Innovation: Development tools must be affordable and agile so that innovators everywhere can experiment, explore, and create.
- Governance and Control: Strong governance and control processes and protocols are required.
- Community: A platform without a community is essentially useless.
Capabilities of Low Code Process Automation Platform
Application for Automating Robotic Processes: By combining robotic and human actions, process automation systems like RPA enable business users to automate repetitive, simple-to-complex business processes. Streamline the routine, high-volume, repetitive processes that knowledge workers complete while also enhancing overall company performance to empower your team. While maintaining a human connection, business process automation (BPA) will also make use of machine learning (ML) and artificial intelligence (AI) to provide intelligent responses to your consumers.
Application for Modeling Processes: Use our web-based, drag-and-drop process modeller to create straightforward and intricate business processes. To promote consensus and collaboration, offer various contextual perspectives on each step. Manage process and global data models using an intuitive access method as well as the required synchronization rules and controls, to carry out actions like creation, reading, updating, and deletion.
User Interface (UI) Designer for Enterprise Applications: Create responsive, enterprise-grade simple to complex web and mobile applications quickly, easily, and with point-and-click configuration. For a consistent experience, employ visual development tools to enable business users to create full-stack applications.
Application for Business Rules Management (BRMS): Rules governing crucial business operations should be defined, controlled, changed, and implemented for increased agility and control. Utilize our web-based system for managing company rules to set up business policies and procedures.
Dynamic Case Management Software: Give your knowledgeable employees the freedom to cooperate, take advantage of opportunities as they arise, and adapt to unforeseen circumstances while maintaining compliance standards. Utilizing our special case management features, you can design semi-structured and dynamic processes to manage case-related data, documents, and communications.
Process Orchestration Application: Connect silos (people, processes, systems, and things) for more efficient and effective operations. Count on the process orchestration engine to manage workflows and ensure the consistency of process definitions. To deliver high-performing business processes, they support standard operations such as initiation, rules processing, and sequential, parallel, and ad hoc task routing.
Process Analytics and Insights Software: Take a look into the future! Using our process insights tool, you can analyze trends and forecast the impact of strategic changes within your organization. Analyze historical data and create real-world, industry-standard simulations to identify business risks and bottlenecks.
Business Process Reporting and Analytics Software: Real-time tracking of processes, relevant artefacts, and deliverables with personalized process activity dashboards, you can create reports, define KPIs, and set alerts to proactively gauge process-related challenges or opportunities.
Low-code platform Features and Benefits
- Visual modelling tools: Using a variety of pre-built system components can cut software development time in half. Drag and drop a component into the working area and configure it properly to create modern UIs, workflows, and data models. There is no need for code, and there is no risk of syntax errors; just instant cross-platform accessibility, total reusability, and easy updating. Add hand-written code for further customization, and your digital solution will be ready in days or weeks rather than years.
- Integration and APIs: Connect your systems and centralise data to create a digital ecosystem. To enable seamless bi-directional integration with third-party applications, use ready-made connectors. Create custom integrations that use API protocols such as REST, SOAP, or RPC to retrieve data, handle structure and database updates automatically, and launch workflows based on events or predefined business rules. The Open API, combined with visual modelling tools, speeds up the creation of new digital experiences and the modernization of legacy systems by a factor of ten.
- Artificial intelligence: Discover instant customer insights and make data-driven business decisions. To improve the customer experience, use built-in AI capabilities such as classification, scoring, next best offer (NBO), and next best action (NBA) recommendations. Create machine learning (ML) models to make accurate predictions without having to write code or hire a data scientist. Using natural language processing (NLP) tools, you can create chatbots and conduct sentiment analysis.
- Governance Tools: Remove shadow IT by involving your business users in the digital transformation journey. With the right low-code governance tools in place, they will fuel the company’s growth in innovation and citizen development. Set up application approval processes, create user roles and manage access rights, and use built-in application and infrastructure monitoring tools. Use auto-generated recommendations to improve the performance of apps and workflows.
- Security: Create secure apps while adhering to industry standards. Using out-of-the-box security tools, configure security at all application levels. They are leading low-code platforms with the highest certifications, including SOC, PCI-SOC, PCI-DSS (S (Payment Card Industry Data Security Standard), HIPAA (Healthcare Information Portability and Accountability Act, and GDPR. Built-in security tools provide visibility and insights into all platform activities. Your vendor will perform regular penetration testing and vulnerability scanning so that you can develop solutions more quickly.
- Application lifecycle Management: Simplify and streamline application management processes, from analysis of business requirements to development and maintenance. To gain start-to-end visibility and security, combine all development environments into a single view. Manage requirements and teams in one place, create user stories and collaborate on MVPs, and automate quality assurance and deployment processes. Using the built-in feedback mechanisms, collect more in-app feedback.
Use cases of Low-code
- Customer Engagement Application: Create omnichannel customer-facing applications to address a wide range of customer issues efficiently and quickly. Improve customer acquisition, retention, and loyalty by providing more timely, dependable, and personalized digital experiences.
- Employee Experience and Corporate Service: Streamline a variety of day-to-day corporate tasks, such as employee management, request management, audit management, and internal service and support. Boost HR and administrative team productivity with highly automated workflows and consolidated, up-to-date information about employees, assets, documents, and more.
- Operation Efficiency Application: Create and integrate applications to automate enterprise-level operational processes across multiple business domains. To increase efficiency, improve cross-departmental alignment, and reduce costs, replace time-consuming and manual processes with highly automated, intelligent workflows.
- Modernization of Legacy systems: Modernize, extend, or completely replace legacy systems that are unable to support new complex processes with a code-free, modern, open, and highly customizable software ecosystem. Ascertain that the transition to a new ecosystem will be quick and painless, with no disruption to the enterprise’s current critical processes.
- Apps for Collaboration and Coordination: Create an application that allows you to communicate, collaborate, share content, schedule tasks, and manage reviews as easily, quickly, and conveniently as possible. Increase employee productivity and efficiency with built-in automated workflows and access to consolidated information, content, and essential productivity tools.
- Automation with a vertical focus: Create apps to automate operational and customer-facing processes unique to your industry and business domain. Apply highly automated, vertical-specific workflows based on your industry’s best practices, whether it’s the financial sector, manufacturing, IT and high-tech, healthcare, and so on.
What Do Low-Code Systems Offer?
Low-code systems aid developers in accelerating the software development process. When compared to traditional hand coding, visual syntax and models make it easier to develop an app.
This aims to address a major issue in the way many businesses operate. Everyone relies on the IT department for software implementations, but the IT department does not have the time to implement them for everyone.
However, with low-code application development, this problem is mitigated because developers no longer need to spend weeks, or even months, working on a single app. It takes hours to days to complete. As a result, they are free to work on other projects.
Shadow IT is another issue that solves this. Business users no longer need to look outside the organisation for software solutions. This is a boon not only for business users but also for IT and auditing.
Why Low-code
The current global pandemic has resulted in an unexpected push for businesses to accelerate their digital transformation efforts. It compelled businesses to adopt a remote working strategy almost immediately, embracing new collaboration technologies for employees while creating new channels of communication or an entirely new service model for customers.
Organizations are prioritizing digital transformation as a means of dealing with the operational slowdown, ensuring customer loyalty, and digitising the way they do business.
However, digital transformation initiatives can place additional strain on the IT budget. Low-code application development can help you save time and money on application development, integration, and workflow automation.
According to Forrester, low-code platforms “allow rapid delivery of business applications with a minimum of hand-coding and a minimal upfront investment in setup, training, and deployment.”
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